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Complain about their attitude when requested a lower option commissions due to my increase amount of option trades

I have 2 accounts with about 200,000 and have been trading a large number of options. In January 2022 I did more option trades than 2021. They did not consider my account large enough to lower it. I am taking my money elsewhere where I will be appreciated. They are very conceited and think they are the only game in town which they are not. Thank God.

User's recommendation: Stay away from this broker.

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#3460868 Review #3460868 is a subjective opinion of poster.
Location
Miami, Florida
Service
Td Ameritrade Customer Care
Preferred solution
Price reduction
New Reviewer

Need a 1099 for year 2020

5.0
not really a complaint. i cant locate my consolidated form for tax year 2020. I sold some stock and closed the account. The IRS is knocking on my door
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#3325470 Review #3325470 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Deliver product or service ordered
New Reviewer

Update address

HNY. I got a message that I need my address updated, but I do receive mail from TD Ameritrade. Alma Decena 15 Laidlaw Ave Apt 6 Jersey City,NJ 07306 @3686
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#3215218 Review #3215218 is a subjective opinion of poster.
Location
Hoboken, New Jersey

Can't login

I have been unable to login and also been unable to change setting and am so sick of getting mail from TD Ameritrade. When I attempt to login, it states I have the wrong info, pretty sure I know my SSN.
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#3086452 Review #3086452 is a subjective opinion of poster.
Location
Henderson, Nevada

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Verified Reviewer New Reviewer

Log in

I cant log in even though it says log in and I deposited a 5k check but it has not been taken. It shows acceptance by you but no withdrawal from my account and now I cant log in
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#3026958 Review #3026958 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

New phone number

She helped by fixing my phone number and helping me get my login in it was so okay and easy with her thank yku
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#2992367 Review #2992367 is a subjective opinion of poster.
Location
Auburn, New York
New Reviewer

I needed to quickly gain access to my account because I hadnt received the information in the Mail

5.0
I live in a far away country, so mailing the account information was going to take a while and I needed the account sooner. Luckily for me, I called their customer service and was able to open the account via the phone in just a few minutes!

User's recommendation: Call fif you need assistance, their customer service is great.

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#2889514 Review #2889514 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Other

trouble accessing my account td ameritrade bank electronically tried to send 5k from my acct to stiltz lifts of florida and could not get into td bank
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#2787012 Review #2787012 is a subjective opinion of poster.
Preferred solution
access to my acct at TD bank
New Reviewer

TD Ameritrade did not update the system on the Mobile App for Nividia stock after the stock split on 7/20.

3.0
The NVDA Stock and Options positions were not updated until around 10:00 am. As a result I could not trade and that resulted in a loss of thousands of dollars.

User's recommendation: Active traders should think before considering to open an account.

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#2702858 Review #2702858 is a subjective opinion of poster.
Product
Td Ameritrade Website
Loss
$6000
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Update

3.3
Dont remember name of person. Havent use service yet the person I spoke with made it sound easy. Wish me luck.

User's recommendation: None. Person on phone did well.

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#2470675 Review #2470675 is a subjective opinion of poster.
Location
Carterville, Illinois

Need to reach agent

Im not pissed. I do receive emails addressed to Kristen and when I try to open the account, I find my granddaughters account. Could I please have an explanation. Thank you
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#2455256 Review #2455256 is a subjective opinion of poster.
Location
Buffalo, New York
New Reviewer

Garbage Website

1.0
At around 12:30pm on March 8 2021, there website went down right when I tried to sell my stocks by time it came back up my stock had dropped .15 cents per share and I lost thousands of dollars. TD Amertrade Sucks.

User's recommendation: Stay away from this company.

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#2449266 Review #2449266 is a subjective opinion of poster.
Product
Td Ameritrade Website
Loss
$3000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Criminals

1.0
I had over 25k in day trading margin account. I did 2 same day trades. They then restricted my account saying I had under 25k. I even added more money just to make sure i was above 25k and it wasn't some invisible fee causing them to think i had under 25k. No go. Then, I waited an hour to talk to some goober who has to ask someone how to do his F'n job. OMFG!. Idiots.Stay the F'k away from these idiots who can't count.

User's recommendation: Stay away from these idiots.

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#2448819 Review #2448819 is a subjective opinion of poster.
Cons
  • Idiots
Loss
$4000
Preferred solution
KMA!
New Reviewer

Face to face appointment in Omaha

Id like to have an appointment in Omaha office. I need to fix my 1099-R. Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz Lazar Turetsky.
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#2433548 Review #2433548 is a subjective opinion of poster.
Location
Boiling Springs, Pennsylvania
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Need my 1099

1.0
I know longer have an account with TD Ameritrade so I can not log in to get a copy of my 1099 form. I desperately need it. The account number I did have was: 423-52**** I have tried calling for many days and have been put on hold until I can't wait any longer. Waiting for over several hours is ridiculous. I can not reach a human being.
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#2432664 Review #2432664 is a subjective opinion of poster.
Preferred solution
Send my 1099 form to me.

I waited 50 mins twice and was discotheque third time...

I want to transfer exxon mobile stock certificate to my Ameritrade brokerage account. I need for you to send me form in mail and giving me form number add name to accompany the stock certificate to transfer to ameritrade account. All branches are closed in my area and its very frustrating to speak to a live rep. Thanks
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#2432498 Review #2432498 is a subjective opinion of poster.

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