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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Stole Money From My Account

Update by user Feb 05, 2021

Hopefully someone can help me from a bad company like this.

Update by user Feb 05, 2021

To this day, nothing totally ignored. Client for 9 years.

Original review posted by user Jan 06, 2021
TD Ameritrade. Stole over $48,000. They sent to a DBA in Colorado which I never had account with. I was customer with TD for 9 years.

User's recommendation: Don't do it.

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2 comments
#2010682

No.

#2010548

Was ur issue solves

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ID
#2368201 Review #2368201 is a subjective opinion of poster.
Service
Td Ameritrade Investment Service
Pros
  • Hype and choice of trademark colors
Cons
  • Very disastified
Loss
$49
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Update

Dont remember name of person. Havent use service yet the person I spoke with made it sound easy. Wish me luck.

User's recommendation: None. Person on phone did well.

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ID
#2470675 Review #2470675 is a subjective opinion of poster.
Location
Carterville, Illinois

Need to reach agent

Im not pissed. I do receive emails addressed to Kristen and when I try to open the account, I find my granddaughters account. Could I please have an explanation. Thank you
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ID
#2455256 Review #2455256 is a subjective opinion of poster.
Location
Buffalo, New York
New Reviewer

Garbage Website

At around 12:30pm on March 8 2021, there website went down right when I tried to sell my stocks by time it came back up my stock had dropped .15 cents per share and I lost thousands of dollars. TD Amertrade Sucks.

User's recommendation: Stay away from this company.

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ID
#2449266 Review #2449266 is a subjective opinion of poster.
Product
Td Ameritrade Website
Loss
$3000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Criminals

I had over 25k in day trading margin account. I did 2 same day trades. They then restricted my account saying I had under 25k. I even added more money just to make sure i was above 25k and it wasn't some invisible fee causing them to think i had under 25k. No go. Then, I waited an hour to talk to some goober who has to ask someone how to do his F'n job. OMFG!. Idiots.Stay the F'k away from these idiots who can't count.

User's recommendation: Stay away from these idiots.

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ID
#2448819 Review #2448819 is a subjective opinion of poster.
Cons
  • Idiots
Loss
$4000
Preferred solution
KMA!
New Reviewer

Face to face appointment in Omaha

Id like to have an appointment in Omaha office. I need to fix my 1099-R. Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz Lazar Turetsky.
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ID
#2433548 Review #2433548 is a subjective opinion of poster.
Location
Boiling Springs, Pennsylvania
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need my 1099

I know longer have an account with TD Ameritrade so I can not log in to get a copy of my 1099 form. I desperately need it. The account number I did have was: 423-52**** I have tried calling for many days and have been put on hold until I can't wait any longer. Waiting for over several hours is ridiculous. I can not reach a human being.
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ID
#2432664 Review #2432664 is a subjective opinion of poster.
Preferred solution
Send my 1099 form to me.

I waited 50 mins twice and was discotheque third time...

I want to transfer exxon mobile stock certificate to my Ameritrade brokerage account. I need for you to send me form in mail and giving me form number add name to accompany the stock certificate to transfer to ameritrade account. All branches are closed in my area and its very frustrating to speak to a live rep. Thanks
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ID
#2432498 Review #2432498 is a subjective opinion of poster.
New Reviewer

Locked from account and have money on account

Yes thanks been trying to contact them for a week now reguarding logging in to my online account and never get connected so if I could leave a number or something to reach someone In there facility that be nice
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ID
#2425198 Review #2425198 is a subjective opinion of poster.
Product
Td Ameritrade Account
Cons
  • Cant log in
Loss
$10000
Preferred solution
Full refund

Costomer service

Waits of over an hour every time I call. And the fact that they participated in locking me out of trades during the whole "gamestop" Reddit fiasco, really irritated me. It's MY money, I should be allowed to trade it however I wish. As a result, I've pulled A LOT of money out of TD ameritrade.

User's recommendation: Definitely do not use them.

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ID
#2423576 Review #2423576 is a subjective opinion of poster.
Location
Canoga Park, California

MONEY BACK

Please help, i have been calling for days to cancel my TD Ameritrade account and get my 250$ back. I need help ASAP to get this done. Thank you.
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ID
#2420773 Review #2420773 is a subjective opinion of poster.

Problems reporting fraudulent activity under my name

Recently I received a letter from TD Ameritrade asking me to review my new account, which I hadnt opened and still going through many channels and phone numbers I have been unable to even connect with their customer service to report this fraudulence.

User's recommendation: Don’t do business with them if they don’t think to verify your identity properly.

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ID
#2419462 Review #2419462 is a subjective opinion of poster.
Location
Franklin, Massachusetts

Customer service via phone & chat

Recently the wait time and response from Td Ameritrade has gone absolutely worst. Average wait time is around 3 hours and still couldn't get to a executive. This is so disheartening.
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ID
#2419237 Review #2419237 is a subjective opinion of poster.
Location
New Caney, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No way to access my account

They never answer phone calls. 2 hour wait time even in middle of the night. Need to update password. Just completely pathetic service.

User's recommendation: Avoid Ameritrade. To many good brokers to waste time with these clowns.

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ID
#2418003 Review #2418003 is a subjective opinion of poster.
Service
Td Ameritrade Customer Care
Cons
  • Zero concern with clients
  • Zero customer service
Preferred solution
Answer phone calls!!!!

Tax Season

TD Ameritrade said they would produce my 1099 Consolidated Tax Form by 2/11/21, but it is not available! I cannot file my taxes, and I need my refund!

User's recommendation: Reconsider Using This Brokerage Firm.

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ID
#2416803 Review #2416803 is a subjective opinion of poster.

Trade

First of all for a company that is supposed to be classy l object to th name of title of complaint. It's a rude low class word Angry complaint would b more appropriate for a large company like yours

User's recommendation: Do not use that vulgar low life word.

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ID
#2414114 Review #2414114 is a subjective opinion of poster.
Cons
  • Customer service
Preferred solution
Full refund

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