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1.5

Yes, you get free trades given a sufficiently large deposit. However, apparently they give different priority to different platform users.

If you're not on Thinkorswim, the Trade Architect and website SUCK. Delayed quotes, inaccurate snapshot data, constant system unavailable, and a plethora of dumb automated blocks because the system can't recognize spreads. I've lost $2300 from delays in data and system downtime not including a forfeited $600-12,000 profit in just two months.

TDA is extremely slow, and makes the experience terrible.

When you put in your hard-earned savings, do you want a system that's reliable or a free-trade system that glitches in data and uptime? I would never recommend TDA and actually would tell people to avoid it.

Reason of review: Poor customer service.

Monetary Loss: $2300.

Preferred solution: Full refund.

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Guest

I have used TD Ameritrade for years, and I've never had any of the issues you claim to have. I never use Think or Swim, and only use TradeArchitect for complex options orders.

The system is fast, and accurate. I'd never use anyone else.

Guest
reply icon Replying to comment of Guest-869304

are you an apex customer bc apparently all the new customers are placed into one or the other category and this has affected us for the past month or so. They claimed it was a chrome issue, but I've changed nothing and after complaining, it finally seemed to clear up this month.

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